Six Sigma Research Papers
Six sigma research papers focus on the Total Quality Management tool that promotes organizational effectiveness. The business and MBA research papers that Paper Masters' writes are all custom written and therefore, your project can focus on any aspect of six sigma you need.
Six Sigma is a mathematical tool, a statistical measurement, applied to virtually any field, which allows one measure the quality of your products and services. The term Sigma refers to the variation present in any process used to produce a product or service. Variations can be of any variety. For example: variation in the thickness of the tread of a tire in a manufacturing process. Another example could be the variation in errors produced on a web-page of a website. These errors could be a result of the difference in operator experience, for example. A level of Six Sigma represents the apex of quality—the virtual elimination of defects from every product and process in a company (about three defects out of every million). It is estimated that companies operating at three to four sigma (today's US average) lose 10-15% of their total revenue due to defects.
The process values can be mapped on a chart on a daily or periodic basis to determine the process variation and whether the process in control or out of control this is done via a CONTROL CHART. The control charts used will vary depending on the type of data that is used for the process . Six Sigma and statistical process control can be applied to any industry, including health management, education, transportation, banking and finance and e-commerce.
The application of Six Sigma and Total Quality Management Principles have outlined the following solutions to improving the quality of an E-commerce site:
- Cast a wide net when it comes to payment and offer as many options as possible.
- Make product information prominent, timely, and clear. Those browsing for information on your site will see this as a strength, and it can influence the decision to buy regardless of price considerations.
Six Sigma is a rigorous, focused and highly effective implementation of proven quality principles and techniques. Incorporating elements from the work of many quality pioneers, Six Sigma aims for virtually error free business performance. Sigma is a letter in the Greek alphabet used by statisticians to measure the variability in any process. A company's performance is measured by the sigma level of their business processes. Traditionally companies accepted three or four sigma performance levels as the norm, despite the fact that these processes created between 6,200 and 67,000 problems per million opportunities. The Six Sigma standard of 3.4 problems per million opportunities is a response to the increasing expectations of customers and the increased complexity of modern products and processes.
Six Sigma's magic isn't in statistical or high-tech systems. Six Sigma relies on tried and true methods that have been around for decades. In fact, Six Sigma discards a great deal of the complexity that characterized Total Quality Management (TQM), which the Air Force used in the beginning of 1990s but failed to sustain the initial motivation. By one expert's count, there were over 400 TQM tools and techniques. Six Sigma takes a handful of proven methods and trains a small cadre of in-house technical leaders, known as Six Sigma Black Belts, to a high level of proficiency in the application of these techniques. To be sure, some of the methods used by Black Belts use are highly advanced including the use of up-to-date computer technology.
Total Quality Management is a set of principles, tools and procedures that provide guidance in the practical affairs of running an organization. In Total Quality Management, Quality means everything of value to a public service organization and its customers in this case the end users of the service. Government organizations that use TQM agree that it is fundamentally different from traditional management. Some of the differences are; Total Quality Management is more customer focused, has less tolerance for errors, fact-based decision using hard data, teamwork among managers and specialists, continuous improvement of every aspect of work. Traditional management of a productive organization values sells and the “bottomline” as long as sufficient profits can be realized traditional management tolerate waste and mismanagement as long as they don’t exceed a fixed standard.